Refund policy

At Blushie™, we are committed to providing you with high-quality products and exceptional customer service. We want you to be completely satisfied with your purchase, and we offer a 30-day guarantee to ensure your happiness. If you are not satisfied with your purchase for any reason, please contact us at hello@myblushie.com

In order for you to qualify for a return the product must not be a sale item. Please note that you must have used the products for longer than two weeks, as sometimes for different individuals there's not an instant visible result. This means for our Kiss Me Kits, at least 5 uses in the last two weeks. Thank you for your understanding.

We offer 12/5 Customer Support for all of our customers. Your happiness and satisfaction is our #1 priority. 

General Information

We are sorry but we are unable to offer refunds or returns if you suspect the items caused an allergic reaction or adverse skin condition. Please check the ingredient list prior to purchase.

All reshipments cannot be exchanged or returned, no exceptions.

Cancellation Policy
You have 24 hours after placing an order to request a cancellation prior to the order being dispatched. Once of the order has already been dispatched, you will have to go through our regular returns policy. All sale item sales are final. Recurring orders are not eligible for cancellation

Returns Policy
You have 30 days after receiving your order to request a return for a potential refund or store credit with a member of our customer support team. Customers are responsible for potential potential restocking fees and any shipping costs to return the product. All items on sale are final. Please reach out to our customer support team before sending your order back.


Return Costs
Customers bear the responsibility for return shipping costs unless the return is a result of an error on our part or if the product is found to be defective/wrong item.

Subscriptions

All subscriptions are applicable to our regular terms of use. To cancel a subscription, you must do so 24 hours before the subscription date by emailing our customer service team at hello@myblushie.com with your order number and a request to cancel subscription. You can also manage your subscription from the order status page, linking from your email. Additionally there's a link at the footer of our website. Cancellations MUST be completed prior your payment method being charged. If requested after renewal date, the shipment will still be shipped out and cannot be cancelled nor returned. However, we will be able to cancel the future orders. For any further questions or concerns, please email our customer service team. 

Free Gifts

Please note: We frequently run promotions and offer complimentary gifts as a token of appreciation to our customers. However, we kindly ask that these offers not be taken advantage of. Each order is eligible for a maximum of one free item. While our system may temporarily allow the addition of multiple free items, only one will be honored per order in accordance with our policy.

Shipping Protection 

Once an order has been processed, the shipping protection fee becomes non-refundable. This protection applies solely to packages that are lost or damaged during transit. After the order is delivered, Blushie is no longer liable for lost or stolen packages. The responsibility for any loss transfers to the customer upon delivery.

Restocking Fee:
All returns are subject to a 15% restocking fee. This fee is designed to cover the costs associated with processing returns, restocking inventory, and any potential depreciation of the returned items.

Policy Amendments

Blushie reserves the right to update or amend this policy at any time without prior notice. Changes take effect immediately upon publication on our website.

Acknowledgment of Policy

By placing an order with Blushie, you acknowledge and agree to the terms outlined in this Return & refund Policy.